Family Service Association respects your right to privacy and will protect it when you visit our website.


When you send us e-mail we won’t keep or share your e-mail address with anyone outside of Family Service Association staff and its contractors. We’ll only use your e-mail address to respond to your requests for information.

If you sign up for one of our (e-)mailing lists, we’ll only send you the information you’ve requested. We won’t maintain your name on the list and won’t share your e-mail address with anyone outside of Family Service Association.

Information Collection

When you visit our website we collect certain information about your visit that does not identify you personally. We can tell the type of computer, browser, and web service you are using. We also know the date and time you visit and the pages you visit. Collecting this information helps us design the site according to your needs.

Sometimes we use “cookies,” which are small amounts of text stored on your computer. We only use “session cookies” in some places where people can transact business. That means we only store the cookie on your computer during that visit. So, if you are entering information for a business transaction, you won’t lose the information if you go to another site and come back during the visit. After you turn off your computer or stop using the internet, the cookie is erased. If you don’t want us to put a “cookie” on your computer, just follow these instructions. You will still be able to use the entire website.

Site Security

We monitor visits to the website to identify any attempt to tamper with it.

When you submit personal information using our website–for example, if you sign up for a training online–we have systems that make sure people outside of Family Service Association cannot access your personal information.

We only try to identify you personally when required to do so by a law enforcement investigation. Any information we collect for those investigations is destroyed according to federal guidelines.

Tampering with Family Service Association’s website is against the law. If anyone tries to tamper with it, they may be punished under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Links to Other Sites

Our website has links to many other websites. When you go to another site, you are subject to the privacy and security policies of that site. Family Service Association cannot attest to the accuracy of information provided there.

Linking to a website does not constitute an endorsement by Family Service Association, or any of its employees, of the sponsors of the site or the products presented on the site.

If you have any questions, please contact Family Service Association.